INTERNATIONAL BUSINESS PROTOCOL & ETIQUETTE

  • Principles of Social Etiquette versus Business Etiquette
  • Structural effects on Business Protocols and Etiquette: Monarchies versus public
  • European Business Protocols and Etiquette
  • North American Business Etiquette
  • Best practices in Business Etiquette in Asia, the Middle East
  • Global Cultural considerations
  • The effects of religion on the globalisation of Business Protocol & Etiquette
  • Networking and relationship management
  • Body language – Non-verbal cues
  • Business card protocol
  • Electronic communications (Netiquette)
  • Entertaining VIP clients
  • Precedence and nation-specific variations
  • International gift giving
  • Negotiating Cross-Culturally